AUTHOR / PROJECT MANAGER / CEO
Dynamic, qualified, and highly ethical Management Professional with extensive experience successfully executing all aspects of project management functions and seeing projects through from conception to completion; highly skilled in both international and domestic management and business operations.
Excellent leadership, interpersonal, organizational, and written and verbal communications skills; innate ability to build rapport with clients, colleagues, and stakeholders and succeed in high-pressure, challenging, and deadline-driven environments; expert in analyzing data, devising effective solutions, resolving problems, and providing superb customer service along the way.
Flown solo on both personal and business travel flights from airports in Budapest, Rome, London, Paris, Dublin, Madrid, Prague, Brussels, Amsterdam, Frankfurt, and Venice among others; traversed majority of major American airports as well as many smaller ones; ability to blend in with general public in any situation or country.
AREAS OF EXPERTISE
Customer Service/Client Relations
Accounting/International Accounting
Project Management
Logistics
Risk Management
Balanced Scorecard
Cost Controls/Budgeting Strategic Planning
Multilingual: English, French, Dutch
Staff/Business Management
International Business/Management
Multinational Information Systems
Business Operations
Staff Development: Hiring/Training/Scheduling Organizational Management
Linear Regressions
Document Management
Public Speaking
International Corporate Strategy
Sales
Event Planning/Management
Product Development
PROFESSIONAL EXPERIENCE
Hearthstone Homes, Inc. 2005 – Present
Project Manager
Executed exceptional customer service skills and sales. Served as Safety Director For Operations. Oversaw project estimations, on-site inspections, and project designs. Managed projects featured in both October 2011 and January 2012 Log Home Living magazine.
www.LakeFun.com and www.SlipBid.com 2010 – Present
Chief Executive Officer (CEO)
Successfully developed concept and initial creation of tech startup of www.LakeFun.com and www.SlipBid.com. Manage and oversee daily business operations. Effectively led company from startup to innovative technology company producing healthy profits for past 3 years; continually increasing sales and additional sites.
Read Window 2005 – 2005
Project Manager
Coordinated manufacturing activities and ensured proper installation of product by skilled laborers. Devised methods of building and servicing products, successfully setting new company benchmarks and improving overall efficiency. Utilized creativity in conjunction with innovative management techniques.
Echo Valley Pool 2001 – 2005
Assistant Facility Manager
Managed daily pool operations with focus on exceptional customer service, safety, and cost controls. Supervised and scheduled 10 part-time employees. Worked with children on introductory swimming skills and essential water safety. Coordinated and managed weekly events attracting over 500 people per day to facility.
Smoky Mountain Knife Works 1999 – 2001
Sales Associate
Worked directly with customers in executing sales and providing exceptional customer service. Mastered basic sales and closing techniques in the world’s largest knife showplace and museum while simultaneously interacting with customers from all over the world. Created an atmosphere of profitability and professionalism by displaying a passion for represented products.
EDUCATION CERTIFICATIONS / TRAINING
Lincoln Memorial University:
Master of Business Administration (MBA) in Accounting
GPA 3.4
Dean’s List (Top 20% of class)
Studied International Management
Engaged with fellow exchange students to continue Dutch language training
Senior Thesis: Factors Affecting the International Housing Market over the Past Fourteen Years
Expert in the use of linear regressions to analyze statistical data
Successfully accomplished being the youngest MBA graduate in Lincoln Memorial University’s history
Tennessee Technological University:
Bachelor of Business Administration (BBA) in General Management
GPA 3.19
Studied international business
Mentored exchange students visiting the university
Administered public speeches on The Benefits of Experiencing Other Cultures
HEAO, International Business School (Study Abroad),
Courses included:
Doing Business in the EU
Logistics
International Accounting and the Sorbannes Oxley Act
Dutch Language
Risk Management
Multinational Information Systems
International Corporate Strategy
Balanced Scorecard
European Union Sales and Marketing
Multilingual
English: Native Fluency
French: Basic Knowledge
Dutch: Proficient
PERSONAL INTERESTS
Environment and Nature; Volunteer: Coach local youth basketball team for past 7 years; Fitness and Exercise; Dutch Art and Culture; Travel